Refund policy

Due to the nature of our products, we do not accept returns on opened or used herbal glycerites or supplements. Once a product has been opened or used, we cannot ensure its safety or quality.

Refund Eligibility

If you are not satisfied with your first-time purchase, you may request a refund under the following conditions:

• Refund requests must be submitted within 10 days of delivery

• The product must be unused and unopened

• The product must be returned to us in its original condition

• Refunds apply to first-time purchases only

• Shipping costs are non-refundable

• Customers are responsible for return shipping costs

Once the returned product is received and inspected, an approved refund will be issued to the original form of payment.

Returns sent without prior authorization will not be accepted.

Subscription Orders

For subscription products:

• Subscriptions may be paused or canceled at any time

• Refunds are available only if requested before the next order ships

• Once a subscription order has shipped, it is not eligible for a refund

Non-Refundable Items

Refunds are not available for:

• Requests made after the 10-day window

• Products that have been opened, used, or tampered with

• Subscription renewal orders that have already shipped

• Bulk, multi-unit, discounted, or promotional items

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery. We will provide instructions for replacement or refund as appropriate.

📧 For refund requests or return instructions, please contact:
frontdesk@lindseywellsnd.com